Communication Skills

Today's Agenda

How better Communication can help you to be more effective with your students/colleagues/seniors.

Definition
Components of Communication
Non Verbal Communication

In 30 secs talk about yourself and issues that you face with your students.

What are Communication Skills?

Skills that are required to transfer information, ideas, opinions, thoughts, feelings, emotions from one place to another OR from one person to another.

Why Communication Skills?

Communication is the heart of any relationship: Professional or Personal

It’s a vital life skill.

Secure an interview, get a job, do a job well, advance your career or have a happy family and friendship bonds.

Communication skills

Reading + Writing + Speaking + Listening + Thinking Skills

Why improving Communication Skills is important?

Inspires confidence
Builds respect in work and social life
Help make friends
Keep the family united
Develop distinct personality
Reveal your abilities to others

70% of what we communicate is…

Misunderstood
Misinterpreted
Rejected
Distorted
Not heard

06 people talk when 02 people are conversing.

Parameters of analyzing your current Communication Skills

Vocabulary
Grammar
Fluency
Content
Pronunciation

Types of Communication

Communication & Psychology

Communication is essential in terms of human existence and, the psychology connects with reaction and, body language.
To humans, words are more than a means of communication, they can shape our beliefs, behaviors, feelings and ultimately our actions.
It’s what people hear describes the decision making process and communication based on feeling rather than information.

Personality Type	Strength	Weakness
Analytical (Get It Right)	Thinking	Excludes feelings from decisions
	Thorough	Goes too far; perfectionist
	Disciplined	Too rigid or demanding of self/others
	Independent	Has trouble operating with others
Driver (Get It Done)	Decisive	Does not take time to consider other perspectives
	Determined	Domineering; too focused on doing it "my way"
	Supportive	Tends to conform to wishes of others
Amiable (Get along)	Patient	No time boundaries; things do not get done
	Diplomatic	Not assertive or directive
	Good communicator	Talks too much
Expressive (Get appreciated)	Enthusiastic	Comes on too strong
Expressive (Get appreciated)	Imaginative	Dreamer; unrealistic

Positive Traits
Action-Oriented	Adventurous	Analytical	Artistic
Athletic	Authentic	Caring	Clever
Compassionate	Charming	Communicative	Confident
Courageous	Creative	Curious	Determined
Disciplined	Educated	Empathetic	Emotional Intelligent
Energetic	Entertaining	Fast	Flexible
Focused	Good-Looking	Helping	Inspiring
Intelligent	Leadership	Learning	Motivated
Optimistic	Open-Minded	Organized	Outgoing
Patient	Precise	Responsible	Self-Controlled
Speaking	Spontaneous	Social / People Skills	Strategic Thinking
Team-Oriented	Thoughtful	Trustworthy	Visionary
Warm	Willpower	Wisdom

Negative Traits
Aggressive	Arrogant	Bossy	Chaotic
Close-minded	Complaining	Contemptuous	Controlling
Cynical	Fearful	Greedy	Hesitant
Ignorant	Impatient	Impulsive	Indifferent
Insensitive	Intolerant	Irresponsible	Lazy
Lethargic	Loose-tongued	Mistrustful	Moody
Naive	Negative	Obstructive	Passive
Prejudiced	Reckless	Rude	Selfish
Shallow	Short-sighted	Shy	Sloppy
Stubborn	Slow	Strict	Undisciplined
Vague	Wasteful

Personal Circle of Excellence

New Mindsets, New Results

Positive emotions broaden sense of possibilities and open your mind, which in turn allows you to build new skills and resources that can provide value in other areas of your life. Negative emotions do the opposite.
For example, perhaps you feel you are lacking in self-confidence, or the burdens of life are getting too heavy. Maybe you have a monumental task ahead of you and feel you might not be able to do it.
Whatever the case may be, experiencing the positive feeling behind the accomplishments, good qualities, and potential that you have will greatly benefit you.

Effective Communications comprise…

Listening

active listening, you can better understand what the other person is trying to say, and can respond appropriately.

Nonverbal Communication

Body language, eye contact, hand gestures, and tone of voice all color the message you are trying to convey.
Nonverbal signals convey how a person is really feeling.

Clarity and Concision

Thinking before saying it; avoid talking excessively and/or confusing your audience.

Friendliness

Friendly tone, a personal question, or simply a smile.

Confidence

Believe in what you’re saying and will follow through.

Empathy

Even when you disagree, it is important for you to understand and respect the other person’s point of view.

Open-Mindedness

Entering into any conversation with a flexible mind.

Respect

Using a person's name, making eye contact, and actively listening when a person speaks will make the person feel appreciated.

Feedback

Appropriately give and receive feedback.

Picking the right Medium

Thoughtful means of communication.